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Terms & Conditions

Welcome to Neprints! By accessing or placing an order on our website, you agree to the following terms and conditions. Please read them carefully.

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1. Products and Services

  • We offer custom metal prints, readymade designs, and personalized artwork.

  • Final product colors may slightly vary from digital previews due to screen and print material differences.

  • Customers are responsible for ensuring that all custom uploads are of high resolution and legally owned or licensed.

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2. Orders and Payment

  • All prices are listed in USD unless otherwise specified.

  • Payment must be made in full at the time of order via the secure checkout process.

  • Once submitted, custom orders cannot be canceled, modified, or refunded unless there is a production error or damage.

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3. Shipping and Delivery

  • We ship within the U.S. and select international locations.

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Neprints is not liable for delays caused by carriers, weather, or customs for international shipments.

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4. Returns and Replacements

  • Readymade products are eligible for replacement only within 7 days if unused and in damaged condition with photo or video proof submitted within 48 hours of delivery, No-Returns.

  • Custom prints are non-refundable, but replacements will be provided for damaged or defective items with photo proof submitted within 48 hours of delivery.

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5. Intellectual Property

  • All designs and content on this site are the property of Neprints or their respective creators.

  • Custom uploads remain the intellectual property of the customer, but Neprints reserves the right to reject any inappropriate or copyrighted material without permission.

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6. User Conduct

  • Customers agree not to upload content that is illegal, offensive, or violates intellectual property rights.

  • Neprints reserves the right to cancel orders or block users who violate these terms.

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7. Limitation of Liability

  • Neprints shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

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8. Governing Law

  • These terms are governed by the laws of the State of Texas, United States.

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9. Changes to Terms

  • We may update these terms from time to time. Continued use of the site implies agreement with any changes.

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